Why use the IATA manuals?

While the IATA manuals are necessary for compliance with international legislation, user feedback from small to large companies has shown that they are also useful in improving operational performance and reducing risks. As a reliable source for international standards, the IATA manuals have become the primary source of information for air cargo and ground operations standards.

From relying on the IATA manuals to ensure that local and international procedures follow the regulations to using them as a definitive reference for when shipments have been incorrectly rejected, the IATA manuals have become essential tools for all types of use. 

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91% of manufacturers avoided custom delays due to incorrect labelling or documentation

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89% of freight forwarders experienced a reduction in errors 

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86% of ground service providers were able to reduce the risk of aircraft damage

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84% of airlines improved their cargo handling operations

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81% of all users avoided fines related to air cargo shipments

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2023 UPDATES: IATA manuals include all necessary information about new regulations taking effect as of January 1, 2023 and how they impact the shipment and handling of air cargo.

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Dangerous goods


DANGEROUS GOODS REGULATIONS (DGR)

DANGEROUS GOODS REGULATIONS (DGR)

64th Edition – Effective 1 January - 31 December 2023

Airlines, freight forwarders, ground handlers and shippers like you rely on the IATA DGR guidelines every day to make sure dangerous goods are transported safely.

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Available in following languages:

English French German Spanish Russian Chinese Japanese
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LITHIUM BATTERY SHIPPING regulations (LBSR)

LITHIUM BATTERY SHIPPING regulations (LBSR)

10th Edition – Effective 1 January - 31 December 2023

Lithium batteries, if not properly designed and manufactured can fail and catch fire. To help address this, we’ve put together the LBSR; a manual with all the information manufacturers, retailers, wholesalers, freight forwarders and others in the supply chain need to ensure compliance when shipping lithium batteries.

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Available in following languages:

English
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INFECTIOUS SUBSTANCES SHIPPING REGULATIONS (ISSR)

INFECTIOUS SUBSTANCES SHIPPING REGULATIONS (ISSR)

17th Edition – Effective 1 January 2021 – 31 December 2023

The ISSR is the complete, plain language guide to transporting any sort of infectious substance quickly and safely. In the case of laboratory tests, delays due to shipping problems сould mean a delay to initiating the necessary public health response or identifying the treatment required for a patient. It complies with movement of COVID-19 specimens.

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Available in following languages:

English
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Special Cargo


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Cargo Operations


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Ground Operations


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«Our training, safety and operational manuals are based on the IATA manuals»
Havas Ground Handling
«We use the IATA Airport Handling Manual and Ground Ops Manual to ensure a high-level of safety in our ground handling operations»
Air Caraïbes & French bee
“A highly recommended manual for all airport ground handling crew in pursuit of excellence in airport operations”
Institute of Technical Education, Singapore
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“It’s a great tool to use day by day. You learn so much. It’s incredible!”
Royal Cargo do Brasil
“IATA manuals are the sole trusted source of information for the aviation industry”
Compagnie Africaine d'Aviation
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André Majeres
André Majeres
Head, E-Commerce and Cargo Operations
Sonia Ben Hamida
Sonia Ben Hamida
Head, Special Cargo
Christian Piaget
Christian Piaget
Head, Cargo Border Management
Zhi Yong Liao
Zhi Yong Liao
Senior Manager, Cargo Safety and ULDs
Lucy Exell
Lucy Exell
Manager, Cargo Industry Programs
Dave Brennan
Dave Brennan
Head, Cargo Safety and Dangerous Goods
Brendan Sullivan
Brendan Sullivan
Director, Cargo
Monika Mejstrikova
Monika Mejstrikova
Director, Ground Operations
Maria Jitomirski
Maria Jitomirski
Manager, Special Cargo
Iva Pluhackova
Iva Pluhackova
Head, Ground Operations and Standards
Caroline Odhiambo
Caroline Odhiambo
Senior Manager, Ground Ops Business Processes and Standards
Candy Chan
Candy Chan
Manager, Dangerous Goods Standards
Gurdeep Singh
Gurdeep Singh
Senior Manager, Ground Operations Safety & Standards
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IATA Training

Learn how to use our industry-recognized manuals and gain knowledge to improve your operations

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